What are triggers (start a flow) and actions (do something)?
What Are Triggers and Actions in Cloud Flows?
Understanding triggers and actions is essential when working with Microsoft Power Automate’s Cloud Flows. These two core components define when a flow starts and what it does once it begins. Whether you’re automating email processing, syncing data between applications, or sending notifications, triggers and actions power the logic that drives your automation forward.
In this in-depth guide, we’ll break down what triggers and actions are, how they function in Cloud Flows, and how you can use them effectively.
Let’s dive into the foundation of every Cloud Flow: triggers and actions.
Table of Contents
- What Are Triggers in Cloud Flows?
- Types of Triggers
- Automated Triggers
- Manual (Instant) Triggers
- Scheduled Triggers
- What Are Actions in Cloud Flows?
- Types of Actions
- Built-in Actions
- Standard and Premium Connector Actions
- Control Actions
- AI Actions
- How Triggers and Actions Work Together
- Real-World Examples of Triggers and Actions
- Best Practices for Using Triggers and Actions
- Troubleshooting Common Issues
- Conclusion
What Are Triggers in Cloud Flows?
A trigger is the starting point of any Cloud Flow. It defines the event that will initiate or “trigger” the flow to begin running. Without a trigger, your flow will not start.
In Power Automate, triggers come in many forms depending on the type of flow you’re building—automated, instant, or scheduled. Understanding the different trigger types helps ensure you’re using the right one for your scenario.
Importance of Triggers
- Initiates workflows in response to events
- Ensures your automation is event-driven
- Saves time by removing manual intervention
Every Cloud Flow must begin with one trigger. Selecting the correct one ensures your automation fires off exactly when you need it.
Types of Triggers
Automated Triggers
Automated triggers respond to events in a system or app. These events could include receiving an email, a new file being created, or a database row being modified.
Examples of automated triggers:
- When a new email arrives in Outlook
- When a new item is added to a SharePoint list
- When a tweet is posted with a specific hashtag
These are great for scenarios where you want the flow to run automatically, without user input.
Manual (Instant) Triggers
Manual triggers allow the user to start a Cloud Flow manually, often with a button or through a mobile app.
Examples of manual triggers:
- Manually trigger a flow from the Power Automate app
- Click a button in Teams or Power Apps
- Submit a form in Power Apps to start a flow
Manual triggers are ideal for on-demand automation, such as field inspections or real-time data logging.
Scheduled Triggers
Scheduled triggers run flows at set intervals—hourly, daily, weekly, or custom-defined.
Examples of scheduled triggers:
- Every day at 9 AM, send a task summary
- Every Monday, clear outdated entries from a database
Scheduled triggers are ideal for routine tasks that don’t depend on user action or external events.
What Are Actions in Cloud Flows?
An action is a task or step the flow performs after it is triggered. While the trigger starts the flow, actions define what the flow actually does. A single flow can contain one or many actions.
Importance of Actions
- Drive the functionality of your flow
- Can perform a wide range of operations—from simple tasks to complex logic
- Enable integration with hundreds of services
Actions can send emails, create files, update databases, manipulate data, and much more.
Types of Actions
Built-in Actions
These are native to Power Automate and don’t rely on external connectors.
Examples:
- Compose (to build dynamic content)
- Delay (pause the flow)
- Terminate (end the flow)
Standard and Premium Connector Actions
These actions rely on connectors to interact with external services.
Standard Connector Actions:
- Outlook: Send an email
- SharePoint: Create an item
- Excel: Update a row
Premium Connector Actions: (require a premium license)
- Salesforce: Create a lead
- ServiceNow: Update an incident
- Adobe Sign: Send agreement for signature
Control Actions
Control actions manage the logic and decision-making within a flow.
Examples:
- Condition (If/Else logic)
- Switch (Multiple conditional branches)
- Apply to each (Loop through data)
- Scope (Group actions)
AI Actions
Leverage AI Builder to bring intelligence into your flows.
Examples:
- Recognize text in images
- Predict outcomes
- Extract information from documents
AI actions can dramatically increase the value of automation by incorporating machine learning.
How Triggers and Actions Work Together
Every Cloud Flow follows a basic logic:
- Trigger: Start the flow when an event occurs
- Action(s): Perform one or more tasks based on that event
Example Workflow
Trigger: When a new form response is submitted
Action 1: Create a new SharePoint list item
Action 2: Send an email to the manager
Action 3: Notify the team on Microsoft Teams
This structure allows you to automate multi-step business processes with precision and scalability.
Real-World Examples of Triggers and Actions
Example 1: Automating Document Storage
- Trigger: When an email arrives with an attachment
- Actions:
- Save the attachment to OneDrive
- Send a confirmation email to the sender
Example 2: Streamlining HR Onboarding
- Trigger: When a new employee is added to the HR system
- Actions:
- Create a Teams channel
- Assign onboarding tasks in Planner
- Send a welcome email
Example 3: Scheduled Report Distribution
- Trigger: Every Friday at 6 PM
- Actions:
- Generate Excel report from SharePoint list
- Format data
- Email report to leadership
These examples show how triggers and actions combine to create real business value.
Best Practices for Using Triggers and Actions
Choose the Right Trigger
- Align your trigger with your use case
- Avoid using overly broad triggers to minimize resource usage
Optimize Actions
- Use filters to minimize unnecessary steps
- Chain actions logically
- Reuse actions using child flows when possible
Use Error Handling
- Add Scope controls to manage errors
- Use Configure Run After to handle failed or skipped actions
Maintain Readability
- Label your actions clearly
- Add comments using notes to explain complex logic
Troubleshooting Common Issues
Flow Doesn’t Trigger
- Check if the trigger condition is correctly configured
- Ensure permissions are correctly granted
- Test with sample data
Actions Fail to Run
- Use the Flow Checker to identify configuration issues
- Review run history to trace the error
- Ensure connectors are authenticated and licensed
Performance Bottlenecks
- Use parallel branches where possible
- Avoid unnecessary loops
- Reduce external calls
Conclusion
Triggers and actions are the building blocks of every Cloud Flow in Microsoft Power Automate. The trigger determines when a flow starts, while actions define what the flow does after it starts. Understanding how these components work—and how to use them effectively—will unlock powerful automation opportunities across your organization.
By selecting the right trigger, chaining the right actions, and following best practices, you can build smart, efficient, and error-free Cloud Flows that save time, reduce manual effort, and increase productivity. Whether you’re a beginner or a seasoned Power Automate user, mastering triggers and actions is your first step to automation success.